jili2 Privacy Policy – How We Handle Your Data

When you register and use jili2, we collect certain personal information that is necessary to provide you with a safe and compliant gaming experience in the Philippines. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals accurately. Technical data — including your IP address, device type, browser version, and session activity — is automatically gathered each time you access our platform. We may also collect information you voluntarily provide when you contact our support team or respond to surveys. All data collection is limited to what is strictly necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required by law or regulation. You have the right to know what data we hold about you at any time.

The personal information we collect is used exclusively to operate, maintain, and improve the jili2 platform for Filipino players. We use your registration details to verify your identity, prevent fraud, and comply with anti-money laundering obligations under Philippine law. Your transaction data is used to process deposits and withdrawals, resolve disputes, and generate account statements when requested. Technical and behavioural data helps us optimise platform performance, detect suspicious activity, and personalise your experience where appropriate. We may use your contact details to send you important account notifications, security alerts, or updates about changes to our terms and policies — we do not send unsolicited marketing messages without your consent. Your data is never sold, rented, or traded to third-party advertisers or data brokers under any circumstances. All processing activities are carried out on a lawful basis as defined under the Data Privacy Act of 2012.

jili2 does not share your personal information with third parties except in the limited circumstances described here. We may share data with trusted service providers — such as payment processors and identity verification partners — who assist us in delivering our services, and these partners are contractually bound to handle your data securely and only for the purposes we specify. We may also disclose information to Philippine regulatory authorities, law enforcement agencies, or courts when required to do so by law, court order, or in connection with the prevention of fraud or criminal activity. In the event of a business restructuring or acquisition, your data may be transferred to a successor entity, and you will be notified of any such change in advance. We do not disclose your data to other players, the general public, or any entity outside the Philippines without your explicit consent, except where required by applicable law. All third-party partners we work with are assessed for their data protection standards before any sharing arrangement is established. You may request a list of the categories of third parties with whom your data has been shared by contacting our support team.

We retain your personal information for as long as your account remains active and for a period thereafter as required by Philippine law, anti-money laundering regulations, and our internal compliance obligations. Once the applicable retention period has expired and there is no legal basis for continued storage, your data is securely deleted or anonymised. jili2 uses industry-standard security measures to protect your information, including encrypted data transmission (TLS/SSL), access controls, and regular security audits of our systems. Only authorised personnel with a legitimate need to access your data are permitted to do so, and all staff handling personal information are trained in data protection best practices. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the National Privacy Commission of the Philippines within the timeframes required by law. You are also responsible for keeping your account password confidential and for logging out of your session when using shared devices. If you suspect any unauthorised access to your account, please contact our support team immediately.

Under the Data Privacy Act of 2012, you have a number of rights with respect to the personal information we hold about you, and jili2 is committed to honouring these rights promptly and transparently. You have the right to be informed about how your data is collected and used, which is the primary purpose of this Privacy Policy. You may request access to a copy of the personal information we hold about you, and we will provide this within a reasonable timeframe. You have the right to correct any inaccurate or incomplete information in your account, and you can update most details directly through your account settings. You may also request the deletion of your personal data where there is no longer a lawful basis for us to retain it, subject to our legal and regulatory obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please reach out to our support team and we will guide you through the process. We will never penalise you for exercising your data subject rights.

jili2 uses cookies and similar tracking technologies to ensure our platform functions correctly and to improve your browsing experience. Essential cookies are required for core functionality such as keeping you logged in and remembering your session preferences, and these cannot be disabled without affecting your ability to use the platform. We also use analytical cookies to understand how players navigate our site, which helps us identify areas for improvement and optimise page performance. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites. Any data collected through cookies is handled in accordance with the same data protection standards described throughout this policy. For more information about how cookies work and how to control them, please visit the FAQ page.

jili2 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or regulatory guidance applicable in the Philippines. When we make material changes, we will post the revised policy on this page with an updated effective date, and where appropriate, we will notify you directly via email or an in-platform notification. Your continued use of jili2 after any changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically so that you are always aware of how your information is being handled. If you disagree with any changes to this policy, you should stop using the platform and contact our support team to discuss your options. Previous versions of this policy are available upon request. We are committed to being transparent about any changes that affect your privacy rights.